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TMI - Total Maintenance Inc. UA S.T.A.R. Certification

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TMI -Total Maintenance Inc. is proud to be the first in Eastern Iowa and Western Illinois to become certified as an MSCA (Mechanical Service Contractors of America) S.T.A.R. contractor! One of only sixty companies nationwide, we met stringent criteria and provided supporting documentation to prove we are an experienced service contractor, employ the most qualified workforce, maintain a superior safety record, offer outstanding customer service, and focus on continuing education and training for all employees.

TMI met a series of eight requirements, which included the following:

  • MSCA member in good standing.
  • Proven track record in the HVACR industry.
  • Minimum of 50% of workforce UA STAR certified. To become certified, technicians were tested on a range of topics that only averages a 56% pass rate.
  • Documented company service safety and health programs and an outstanding safety record.
  • On-going training for all employees.
  • Employees attend at least one MSCA or MCAA national or local program yearly.
  • Established truck inventory control system and major tool inventory program.
  • Photo ID cards to be worn by field personnel.
  • Highest levels of customer service.

While everyone at TMI deserves a pat on the back for this certification, we are especially proud of each our commercial service technicians! Each of our service technicians were tested to demonstrate their in depth industry knowledge. 100% of the service technicians that make up TMI's commercial division are S.T.A.R Certified! This designation would not be possible without all of our cherished clients. This is an excellent opportunity to say thank you for allowing us to serve you in the past, we look forward to serving you in the future!

UNITED ASSOCIATION HVAC SERVICE TECHNICIAN CERTIFICATION (UA UNIVERSITY MASTERY EXAMINATION) The United Association's UA STAR service technician certification program has been endorsed by the Mechanical Service contractors of America (MSCA). This program will ensure that service technicians have all the necessary skills required to do their job efficiently and safely and will enhance the level of service training at the local level. It will also give contractors a marketing edge and provide end users with a better-trained and highly educated workforce.

What Does the UA STAR Mean To Your Bottom Line?
Hire the contractor who employs UA S.T.A.R. Certified technicians. It's your guarantee that you're getting the best-trained Heating & Cooling Service Technicians available in the industry. UA S.T.A.R. Certification means these technicians have completed a stringent 5-year training program and passed the UA S.T.A.R. Certification exam, giving them service journeyman status and 30 hours of college credit toward an Associates Degree in HVACR or Construction Supervision. The UA S.T.A.R. Program was developed jointly by the UA and Ferris State University - one of the most highly acclaimed providers of education programs in the heating and cooling industry.

Technicians are tested by an independent testing corporation - NITC, for expertise in:

  • Mechanical Systems
  • Electrical Systems
  • Controls
  • AC & Refrigeration
  • Heating
  • Steam Systems
  • Plumbing
  • Ventilation
  • Piping
  • Lifting Equipment
  • Safety
  • Mathematics
  • Customer Service

These technicians work more efficiently, work safer and work smarter. Your job gets completed on time and you save money because the work is done efficiently. And you have the peace of mind of knowing it’s done right! For all your buildings’ service, maintenance and repairs, specify UA S.T.A.R. Certified Heating & Cooling Technicians. They’re the STARS in the industry! TMI is an emerging S.T.A.R. !!!

24 Hour Emergency Service

      If you have a plumbing, heating or air conditioning emergency, know that when you call TMI you will talk to a live person who will locate the closest available technician to respond to your emergency quickly.

      Our technicians are cell phone dispatched and have their fully stocked service vehicles standing by to quickly respond to your needs 24/7.

(IA) 563.355.8686
(IL) 309.799.8018
Toll Free 800.383.2813

For more information Contact Us today.

Schedule your appointment today with TMI - Total Maintenance, Inc.

Total Maintenance Inc. Site Links


Did You Know...

Be Prepared for the Midwest's Changing Weather

Because the weather in the Midwest can change faster than you can say HVAC, it’s important to know that your commercial system is ready for anything- even turning on the heat and A/C the same day!

TMI offers tailored maintenance agreements on your commercial heating and cooling system designed to fit with your business and keep your equipment in top shape.

Our Preventative service agreements provide a thorough inspection and complete tune up of your HVAC systems.

Maintenance Plans

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